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Our experienced Network
Operations and Control Center (NOCC) engineers
(Gurus) provide 24 x 7 x 365 response technical support and monitoring
services for many network types. |
| 24x7 Technical Support and
Monitoring Services provided for:
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Fiber Optic networks
SONET/SDH - Cisco 15454/15327/15600 (Cerent)
networks
Cisco 15454 refurbished / out of warranty
equipment and networks
WDM, DWDM, CWDM, Couplers, EDFA, PON equipment
(various manufactures) networks
MRV Communications Inc. networks
LAN / WAN / IP / Ethernet networks
Wireless networks |
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Services Include: |
24 x 7 x 365 staffed
engineers monitoring, responding to and
providing technical support
Expert technical telephone support for problem /
alarm resolution
Immediate response, no answering machines no
queues
Active monitoring of network and alarms
Active monitoring of bit errors on network
SLA and QoS reports
Call out of on site technicians to fix problem
Direction of all activities to problem
resolution
Ticket reports
Hourly reports during ticket
24 x 7 on site technical support
also available for selected cities
Spare card/equipment storage and replacement
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See our 24x7 Internet Access help desk services
for Hospitality industry
click
here: |
To find out more about our installation capabilities,
please contact one of our engineers at 1.888.250.1562
Email:
info@telecomengineering.com
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